Tips from the Trenches – Business Management for Small to Mid-Size Dental Laboratories

As a dental laboratory owner or manager for a smaller to mid-size dental laboratory, it gets difficult working both at the bench and on the bench – managing both the technical quality and the business environment. Hear from three smaller to mid-size dental laboratory owners: Denise Burris, CDT, By Design Dental Studio; Heather Voss, CDT, Legacy Dental Arts, CDL; and Lonni Thompson, CDT, Image Gallery, CDL about their approaches to dental laboratory ownership and management; their greatest challenges and triumphs and their tips and tricks for thriving as a smaller to mid-size dental laboratory in a changing environment.

Upon purchase, you will have 30 days of access to the course.

Requirements for Course Completion

This video will be available through your NADL Learner Community for 30 days from your purchase date and will expire after that time. There is no required test to receive credit for this course. These credits will be automatically submitted to NBC.


Upon successful completion of this course, participants will receive one hour of Professional Development through the National Board for Certification in Dental Laboratory Technology (NBC).

Credit Information

Activity Number Credit Amount Accreditation Period
37529 1 Professional Development from October 17, 2018