NADL Interactive Roundtable Discussion: Big Picture Thinking for Dental Laboratories Post COVID-19 - A Strategic Conversation

Dental laboratories have had to take drastic action since early March given state executive orders with dental offices only performing emergency or urgent care. Some states may see such orders for dental offices continue until June 1^st, although some states may open sooner.

COVID-19 has not only impacted dentistry and dental laboratories during the spring, the impact of the pandemic in terms of consumer/patient confidence relative to coming back to dental offices may linger into early 2021.

There is no playbook for our current market dynamics and the COVID-19 situation is an impetus to reimagine, reinvent, and reinvigorate the next version of your business model. Leaders need look at their strategies, so they can:

Stabilize current and generate new revenues,
Keep and maximize their talent capabilities, and
Enhance their brand value while they mitigate risk amid the COVID-19 storm.

This webinar will bring together a diverse panel of dental laboratories (geography, business models, and dental client mix) to talk through “strategic thinking” that every dental laboratory should be considering so they are ready when the market comes back with some normalcy and predictability.

This webinar is moderated by David Nour, internationally recognized as the leading expert on applications of strategic relationships in profitable growth, sustained innovation, and lasting change. The author of ten books, including best-sellers Relationship Economics® (Wiley), and Co-Create (St. Martin’s Press), as well as the forthcoming Curve Benders, Nour serves as a trusted advisor to global clients and coaches corporate leaders.

He is an adjunct professor at the Goizueta Business School at Emory University and Vanderbilt University’s Owen Graduate School of Management, was named to the Global Gurus Top 30 Leadership Professionals list and is honored to be one of Marshall Goldsmith’s 100 Global Coaches.

A Forbes Leadership contributor on the Future of Work, Nour’s unique insights have been featured in a variety of prominent publications, including The Wall Street Journal, The New York Times, Fast Company, Huffington Post Business, Entrepreneur, and Knowledge@Wharton.

Upon purchase, you will have 30 days of access to the course.

Requirements for Course Completion

This video will be available through your NADL Learner Community for 30 days from your purchase date and will expire after that time. There is no required test to receive credit for this course. These credits will be automatically submitted to NBC.

Accreditation

Upon successful completion of this course, participants will receive one hour of Professional Development through the National Board for Certification in Dental Laboratory Technology (NBC).

Credit Information

Activity Number	Credit Amount	Accreditation Period
39979	1 Professional Development	from April 23, 2020

Instructors

Barbara Warner Instructor

Barbara Warner is a highly accomplished ceramist-artisan and is nationally recognized as a leader in functional-esthetic dentistry. With over 25 years experience in multiple disciplines of comprehensive dentistry, she has achieved recognition as an accredited member of the American Academy of Cosmetic Dentistry (AACD) and the Florida Academy of Cosmetic Dentistry, where she was the 2007 and 2009 Annual Smile Gallery “People’s Choice Award” recipient. Additionally she is an active member of the National Association of Dental Laboratories, where she serves as chairperson of the Dental Laboratory Foundation. Barbara was the only technician recognized among the 2011 recipients of Dental Products Report “Top 25 Women of Dentistry.” As President of Knight Dental Group, Barbara is responsible for the daily operations and client service aspects of each uniquely specialized division. As co-developer of KDG’s nationally acclaimed Comprehensive Aesthetic Center, her passion and focus remains in the continued implementation and direction of high-profile functional-esthetic dentistry and advanced laboratory-dentist communications. She is one of fewer than 50 technicians in the world to have achieved Accreditation from the AACD and is continuously recognized for her annual contributions to the AACD “Give-Back-a-Smile” program. Barbara is the 2020 NADL President.
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- Navigating the New Normal in Dentistry - A Panel Discussion
Bennett Napier Instructor

Bennett Napier, CAE is a Certified Association Executive and has served as Executive Director for the National Association of Dental Laboratories and its affiliates, the National Board for Certification in Dental Laboratory Technology and Foundation for Dental Laboratory Technology since 2001. Starting in 1995, prior to working with NADL and NBC, Bennett served as Executive Director of the Florida Dental Laboratory Association and also the Florida Dental Hygiene Association. Prior to his work with associations, Mr. Napier served as a Congressional Assistant for a U. S. Congressman and as a Policy Analyst in Washington D.C. Mr. Napier has Bachelors degrees in Political Science and Sociology, attended the Graduate School of Public Policy with a concentration in Science and Technology at the Georgia Institute of Technology and holds a Masters of Science Degree in Applied Politics and Policy from Florida State University.
Other products with this instructor
David Nour Instructor

David Nour is internationally recognized as the leading expert on applications of strategic relationships in profitable growth, sustained innovation, and lasting change. The author of ten books, including best-sellers Relationship Economics® (Wiley), and Co-Create (St. Martin’s Press), as well as the forthcoming Curve Benders, Nour serves as a trusted advisor to global clients and coaches corporate leaders. He is an adjunct professor at the Goizueta Business School at Emory University and Vanderbilt University’s Owen Graduate School of Management, was named to the Global Gurus Top 30 Leadership Professionals list and is honored to be one of Marshall Goldsmith’s 100 Global Coaches. A Forbes Leadership contributor on the Future of Work, Nour’s unique insights have been featured in a variety of prominent publications, including The Wall Street Journal, The New York Times, Fast Company, Huffington Post Business, Entrepreneur, and Knowledge@Wharton.
Heather Voss Instructor

Heather Voss, CDT, owns and operates Legacy Dental Arts, CDL. She is a second generation dental technician and has been in the field for over 25 years. She is a LD Pankey graduate and a LVI certified master esthetic technician. She has been published in clinical and technical journals and has lectured for both dental technicians and clinicians. Her experience working in small family owned labs as well as large privately owned and corporately owned labs has given her unique insight and expertise in the technical, production and business management aspects of the dental laboratory business. She is the past Chair of the NBC Board of Trustees.
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- Tips from the Trenches – Business Management for Small to Mid-Size Dental Laboratories
Robert Gitman Instructor
Tad Friess Instructor

Tad graduated from The Ohio State University with majors in international business and finance. He joined Rockert Dental in the spring of 1994 and received his dental technology background from Triton University in Illinois. Tad is currently the owner of Rockert Dental Studio, Inc. for the last 23 years. He is involved in various committees for the NADL. Tad is an avid outdoorsman and is married with two children and resides in Naperville, IL.

Requirements for Course Completion

Accreditation

Credit Information

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