NADL University: Client Relations and Laboratory Management

By understanding your clients, you can strategically customize your products, processes and services to develop a relationship that is less susceptible to competitive pressures and is more profitable. You will learn the value of moving from a commodity-based business model to a service-based model.

NADL University: Marketing and Chair Side Services

Learn the necessary skills to strategically grow your laboratory. By utilizing practical, integrated and measurable tools, you can develop an external marketing strategy to increase sales and profits.

NADL University: Production Standards

Understand the rationale for establishing production standards, gain methods for tracking technician productivity and learn to utilize production standards when evaluating employee performance.

NADL University: Profitability, Operating Ratios and Benchmarking

Determine, analyze and compare the financial data from your dental laboratory so you can identify what you are doing well and identify problems. You will develop a set of key financial measurements for your laboratory and gain a basis to judge how well you are doing compared to industry averages.

NADL University: Purchasing and Inventory Control

Take the mystery out of precious metals, consumables and equipment purchasing, and inventory control. Discover how to evaluate and acquire capital equipment. These principles and their application will help you reduce costs and improve operational efficiency at your dental laboratory.

NADL University: Quality Assurance Systems and Good Manufacturing Practices

Master the basic concepts of quality assurance and learn how to apply these concepts in your dental laboratory. You will learn how to establish a quality system that will fulfill federal and/or state quality requirements.

Navigating the New Normal in Dentistry - A Panel Discussion

Join our panel discussion to hear answers to some of the most common questions they have been fielding during the last six weeks related to finances, marketing, operations, “post-COVID” projections and much more.

Navigating through a Pandemic with FAQs

On March 11, 2020, the World Health Organization formally declared COVID-19 as a pandemic. Join NADL and Insperity for an informational session on navigating through these difficult times.

Occlusion

Learn the use of ahinge axis reference point in restorative dental procedures, how to use a facebow transfer to capture hinge axis, understand the use of articulators in the dental lab and learn when maximum intercuspal position and hand articulation is appropriate. Presented by Gary DeWood, DDS.

OSHA and FDA, Compliance 2021

In this presentation, Gary will discuss how compliance in 2021 has been affected. Discussion will focus on how the pandemic has affected OSHA and FDA and what you need to know to protect your business.