NADL University: Quality Assurance Systems and Good Manufacturing Practices

The need for qualified managers in the profession has long been identified as one of the top five issues impacting the dental laboratory industry. NADL University was developed to meet those growing educational needs of today's dental laboratory managers. The in-person program allows eligible professionals to earn a Certificate in Dental Laboratory Management during an intensive course of study. While NADL U graduates attest that the three-day interactive educational experience was invaluable, NADL recognizes that not everyone has the opportunity to attend the meeting. In response, NADL U has now come to you. 

This course was recorded live from NADL University 2018 and is now available for online streaming. Upon purchase, you will have 30 days of access to the course. Please note that this course is also available as part of a bundle package, where you can purchase the NADL University 2018 Series: All Courses which includes all six courses recorded live from NADL University 2018 at a reduced price.

Course Description

Master the basic concepts of quality assurance and learn how to apply these concepts in your dental laboratory. You will learn how to establish a quality system that will fulfill federal and/or state quality requirements. You’ll learn about the evolution of quality, cost of quality, components of a quality system and documentation so you can achieve a greater degree of quality, compliance and operational efficiency.

Requirements for Course Completion

Participants will view the two-and-a-half-hour video and complete a short test. Participants must correctly answer at least 80% of the test questions to receive credit. If a grade of at least 80% is not achieved, the test may be repeated two times.


Upon successful completion of this course, participants will receive two-and-a-half hours of Regulatory Standards through the National Board for Certification in Dental Laboratory Technology (NBC).

Credit Information

Activity Number Credit Amount Accreditation Period
38368 2.5 Regulatory Standards from February 26, 2019