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A Q&A WITH FDA

NADL sat down with the Food and Drug Administration in spring 2021 to ask some of the most common questions we receive from our NADL Members.

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Advanced Aesthetics and Lab Communication

This program explores various insights into how dentists and laboratories can best communicate to maximize the results of their relationships and create cases with beautiful aesthetic results and avoid typical communication challenges.

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Non-member

Are you No. 1 on Their Speed Dial

Whether you are a laboratory, educational institution or supplier/manufacturer, professional relationships are key. JoAn Majors walks you through information to provide a fresh perspective on building professional relationships that help your laboratory thrive.

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Non-member

Being Ignored Sucks. Use a Message to Get Your Doctor's Attention!

We will go hands on looking at some best-in-class marketing messages and then discuss some examples of how you can take what you have learned into your own dental lab communication.

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Non-member

Client Relations and Laboratory Management

By understanding your clients, you can strategically customize your products, processes and services to develop a relationship that is less susceptible to competitive pressures and is more profitable. You will learn the value of moving from a commodity-based business model to a service-based model.

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Conservative Esthetic Dentistry

Dr. Thomas Trinkner, DDS discusses a conservative approach to restorative dentistry that utilizes techniques and material selection that preserve as much of the natural tooth as possible while producing an aesthetic result that the laboratory, the dentist and the patient can be proud of.

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Conservative Prep for Anterior

Dr. Ross Nash, DDS, FAACD and William “CK” Kim, CDT demonstrate predictable esthetic techniques for an anterior veneer case in this two part series. They also discuss the importance of communication to optimize the relationship and ensure the highest quality results.

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Contemporary Dental Aesthetics: Technical Tips n’ Tricks to Afford Predictably Consistent Case Outcomes

Learn tips n’ tricks practiced in successful cosmetic labs which will allow you to consistently deliver predictable cosmetic case results.

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COVID-19 One Year Later

This presentation will focus on infection control post COVID. Current guidance from CDC and regulations from OSHA will be reviewed, including the role of vaccination programs for employee safety.

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Non-member

COVID-19 Safety and Infection Protection Guidance for Dental Laboratories

NADL invites you to join Mary Bartlett and Gary Morgan of SafeLink Consulting to review the COVID-19 safety concerns that they have been addressing with their dental laboratory clients over the past several weeks.

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Creating a Marketing Plan – Your Action Plan for Success

An effective digital marketing strategy should serve as the foundation for all your other marketing collateral in your laboratory. In this webinar, you will learn exactly how to execute one easily and effectively.

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Non-member

Cybersecurity and Impacts on NADL Members

Our speakers from Alliant Cybersecurity will discuss how you can protect your business, your employees and yourself from online threats.

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Dental Laboratories - 3D Printing of PPE, an FDA Compliance Panel Discussion

This webinar will cover key issues related to dental laboratories who are trying to help the country in a time of need with COVID-19 by 3D printing PPE for the health care supply chain.

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Non-member

Developing the One Page Business Plan

The description of his course from NADL U marketing materials is: Take a deep dive into your business practices to assess the three key areas of your business; revenue, profit, and risk, and find out how to better focus on those areas of your business.

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Non-member

Digital Marketing Tips for Dental Laboratories

In this webinar, you will learn how to engage with your doctors in a clear, effective and compelling way, all while turning those dentist clients into raving fans for your brand.

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Enhancing the Client Experience - Building Relationships That Last

This presentation will focus on how a strong CX initiative can provide a strategic advantage for a dental lab combating price erosion.

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FDA 2019 Update - FAQs

FDA 2019 Update - FAQs

This webinar will provide updated information that has come out of FDA during the 1st and 2nd quarters of 2019 based on NADL meetings with the agency.

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Non-member

FDA Oversight of the Lab

Recent requests by the FDA of the NADL have advanced potential import and domestic regulation for dental technology. Understand the NADL's response and how it advances dental technology as a profession, protects technicians and supports the health and safety of the patient population.

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FDA Product Classification

This presentation will focus on the U.S. FDA process for classifying devices which may require registration and listing.

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Non-member

FDA, Implants/Abutments and Audits

This session will focus on FDA guidance that impacts dental laboratories seeking to mill implants in house; and also address what FDA related information to seek from vendors when your dental laboratory wants to outsource milling of implants.

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Non-member

Federal and State Regulatory Update – NADL Supporting and Advocating for our Members

Learn more on NADL's outreach to FDA, state legislative updates, and how NADL is supporting its members.

Member Free

Non-member

From the Hill: Economic and Legislative Impacts on Dental Laboratories

Former Senior Counsel to the U.S. Senate Finance Committee, Dean Zerbe, shares exclusive insight on everything from COVID-19 relief to tax reform to what impact the new White House will have on legislative and tax policy in 2021, 2022 and beyond.

Member Free

Non-member

Gearing Back Up: Improve Cash Flow Now with the R&E Tax Credit

Our speakers from Mueller Prost CPAs will discuss the reasons why dental labs are a perfect fit for the R&E tax credit program.

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Non-member

Good Manufacturing Practices - The Bottom Line

NADL invites you to attend it’s 1st quarter webinar titled Good Manufacturing Practices - The Bottom Line. This presentation will provide an overview of the QSR/GMP Requirements in 21 CFR 820 and will cover how good manufacturing practices compliance can help your lab’s bottom line.

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Non-member

Hard and Soft Tissue Laser Techniques

David Little, DDS and Lou Graham, DDS discuss the incorporation of lasers in clinical dentistry and the impact this it can have when developing a treatment plan.

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Non-member

Healthy Growth

Paul Wolff discusses the challenges and opportunities in the dental laboratory climate and talks about some insights and suggestions for laboratories looking to grow.

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Non-member

How Utilizing Key Performance Indicators and Visual Daily Production Boards can Help Your Laboratory Run Smoother and More Profitably

This course provides the knowledge and tools to build KPI’s and Visual Daily Production Boards for your laboratory.

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Non-member

In Simple Terms: What You Need to Know About the FDA

Do you want to understand why the FDA is now requiring CAD/CAM dental labs to implement a Quality Management system that complies with the FDA’s Title 21 CFR 820?

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Non-member

Infection Control in the Dental Laboratory

This course will provide laboratory owners, department managers and dental technicians with the skills and knowledge to comply with OSHA standards related to infection control procedures necessary in a dental laboratory setting.

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Integrating Additive Manufacturing in Dental Labs – Navigating OSHA and FDA Compliance

As the dental industry increasingly adopts cutting-edge additive manufacturing technologies, dental labs face unique opportunities—and challenges. Ensuring compliance with OSHA standards and FDA regulations is critical to the safe and efficient integration of these advanced technologies.

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Non-member

Lag vs Lead Metrics: How to Use Lead Metrics to Meet Your Target

Every dental laboratory can improve its performance (profitability, efficiency, and quality outcomes) by measuring data. This webinar will highlight common metrics used in a dental laboratory and provide insights into leveraging lead activities and metrics to effectively achieve your objectives.

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Non-member

Leaders vs Managers

Hard and soft skills are necessary to be effective as a leader or manager in any organization. This webinar will discuss assessment tools; training programs and resources; and action plans to help develop your next team of leaders and managers, from within or external hires.

Member Free

Non-member

M&A Demystified: How to Prep Your Business for a Successful Sale

Learn the crucial questions to ask when considering a merger or acquisition.

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Non-member

Managing for Profit Business Management Series

This course provides participants with a common sense approach to business management based on the textbook Managing for Profit, compiled by Peter Stein, BS, MB & PA. Topics covered include marketing, attracting and retaining dental clients, sales, pricing, credit, collections and more.

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Non-member

Maximizing Digital Design Workflow

This panel discussion will highlight how three different labs across the country are currently handling design as well as pros and cons to their set ups and where they think design is going in the future.

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Non-member

Merging Technology with Regulations

Technology is continuously evolving in dental device manufacturing. How does the dental lab owner stay abreast of technology affecting their regulatory obligations?

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Non-member

Multi-Disciplinary Esthetics

Dr. Maurice Salama and Dr. David Garber describe a diagnosis and treatment plan for a complex case. This video shows how the dentists and laboratory partnered to create a treatment plan that avoids orthodintic and orthognathic surgery.

Member Free

Non-member

NADL Interactive Roundtable Discussion: Big Picture Thinking for Dental Laboratories Post COVID-19 - A Strategic Conversation

This webinar brings together a diverse panel of dental laboratories to talk through strategic thinking that every dental laboratory should be considering for when the market comes back with some normalcy and predictability.

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Non-member

NADL Online Study System for the Certified Dental Technician (CDT) and Recognized Graduate (RG) Examinations

NADL has developed the NADL Online Study System for the Certified Dental Technician (CDT) and Recognized Graduate (RG) Examinations to help dental technology professionals study for the National Board for Certification in Dental Laboratory Technology certification written examinations.

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Non-member

NADL University Series: All Courses

The need for qualified managers in the profession has long been identified as one of the top five issues impacting the dental laboratory industry. NADL University was developed to meet those growing educational needs of today's dental laboratory managers.

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Non-member

NADL University: Client Relations and Laboratory Management

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NADL University: Marketing and Chair Side Services

Learn the necessary skills to strategically grow your laboratory. By utilizing practical, integrated and measurable tools, you can develop an external marketing strategy to increase sales and profits.

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Non-member

NADL University: Production Standards

Understand the rationale for establishing production standards, gain methods for tracking technician productivity and learn to utilize production standards when evaluating employee performance.

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Non-member

NADL University: Profitability, Operating Ratios and Benchmarking

Determine, analyze and compare the financial data from your dental laboratory so you can identify what you are doing well and identify problems. You will develop a set of key financial measurements for your laboratory and gain a basis to judge how well you are doing compared to industry averages.

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Non-member

NADL University: Purchasing and Inventory Control

Take the mystery out of precious metals, consumables and equipment purchasing, and inventory control. Discover how to evaluate and acquire capital equipment. These principles and their application will help you reduce costs and improve operational efficiency at your dental laboratory.

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Non-member

NADL University: Quality Assurance Systems and Good Manufacturing Practices

Master the basic concepts of quality assurance and learn how to apply these concepts in your dental laboratory. You will learn how to establish a quality system that will fulfill federal and/or state quality requirements.

Member Free

Non-member

Navigating the New Normal in Dentistry - A Panel Discussion

Join our panel discussion to hear answers to some of the most common questions they have been fielding during the last six weeks related to finances, marketing, operations, “post-COVID” projections and much more.

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Non-member

Navigating through a Pandemic with FAQs

On March 11, 2020, the World Health Organization formally declared COVID-19 as a pandemic. Join NADL and Insperity for an informational session on navigating through these difficult times.

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Non-member

Occlusion

Learn the use of ahinge axis reference point in restorative dental procedures, how to use a facebow transfer to capture hinge axis, understand the use of articulators in the dental lab and learn when maximum intercuspal position and hand articulation is appropriate. Presented by Gary DeWood, DDS.

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OSHA and FDA, Compliance 2021

In this presentation, Gary will discuss how compliance in 2021 has been affected. Discussion will focus on how the pandemic has affected OSHA and FDA and what you need to know to protect your business.

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